Many people have been critical of Google for their delays in replying to emails, when email is the only method of contact.
it is a little known fact however that a helpline exists for Google AdWords account holders in the UK. The number is….
Available on a local rate call, meaning it will cost only a couple of pennies a minute to call them.
I spoke to them a few times now, and they are very helpful and get things sorted out quickly.
The number connects to Ireland and you can press option 2, enter your Google advertiser ID number, and you are in business.
0845 358 0038 is the magic number, so to all those who have received emails etc, then give them a call.
oh and so my American friends don’t get left out.
1-866-2466453
Open: 7am – 7pm PST
monday – friday (6pm)
Enjoy…. OWG
From the perspective of a company who is trying to sell something, I feel great about Google Dice. It may double, or even triple, the amount of hits you have in a day. Then again, the same may be said for your competition.
As a buyer, if I search on the Web for something, I already know what I want. No suggestions, please and thank you, Dice!
Glyphius
And your Australian Google Adwords buddies or ‘mates’ are waiting in the wings. # ? Oh, a lot of people can’t stand Google’s cookie cutter standard template email replies … Geoff, Australia
Im afraid Google Adwords no longer accept telephone queries. I tried the telephone number you supplied and after putting in my customer number, a recorded message redirected me back to the website help centre. They send harassing, threatening emails, but don’t supply you with any way of contacting them.
Im afraid Google Adwords no longer accept telephone queries. I tried the telephone number you supplied and after putting in my customer number, but there is no response.
Thanks OWG that number does work, I just Googled ‘google adwords helpline’ and up you came 🙂
Thanks. I was able to get through to their sales team.
Glad to be of assistance Bill, it is comments like this that make the posting worthwhile
Thanks very much – I was able to get through to the customer services rep pretty easily and resolve a somewhat urgent matter. Its so much better speaking with a real human rather than simple sending emails (that they take time to respond to)
Thanks again for presenting the number
Someone has called me – their number is 01273 647 937 UK
I just want to know what area this is.
Hi Ann,
that isn’t likely to be Google as I don’t think they have an ad call centre in brighton.